机场费 airport fee
出站（出港、离开） departures 国际机场 international airport 登机手续办理 check-in 国内机场 domestic airport 登机牌 boarding pass (card) 机场候机楼 airport terminal
护照检查处 passport control immigration 国际候机楼 international terminal
行李领取处 luggage claim; baggage claim 国际航班出港 international departure 国际航班旅客 international passengers 国内航班出站 domestic departure 中转 transfers 卫星楼 satellite
中转旅客 transfer passengers 人口 in
中转处 transfer correspondence 出口 exit; out; way out 过境 transit
进站(进港、到达） arrivals 报关物品 goods to declare 不需报关 nothing to declare 贵宾室 V. I. P. room 海关 customs
购票处 ticket office
登机口 gate; departure gate 付款处 cash
候机室 departure lounge 出租车 taxi
航班号 FLT No (flight number) 出租车乘车点 Taxi pick-up point 来自...... arriving from
大轿车乘车点 coach pick-up point 预计时间 scheduled time (SCHED)
航空公司汽车服务处 airline coach service 实际时间 actual
租车处(旅客自己驾车) car hire 已降落 landed
公共汽车 bus; coach service 前往...... departure to
公用电话 public phone; telephone
起飞时间 departure time
厕所 toilet; W. C; lavatories; rest room 延误 delayed
男厕 men's; gent's; gentlemen's 登机 boarding
女厕 women's; lady's
由此乘电梯前往登机 stairs and lifts to departures 餐厅 restaurant
迎宾处 greeting arriving 酒吧 bar
由此上楼 up; upstairs 咖啡馆 coffee shop; cafe 由此下楼 down; downstairs 免税店 duty-free shop 银行 bank
邮局 post office
货币兑换处 money exchange; currency exchange 出售火车票 rail ticket 订旅馆 hotel reservation 旅行安排 tour arrangement 行李暂存箱 luggage locker 行李牌 luggage tag
飞机票
(指限定条件) endorsement/restrictions 前往城市 to
旅客姓名 name of passenger 承运人(公司) carrier
旅行经停地点 good for passage between 航班号 flight no. 起点城市 from
座舱等级 class (fare basis) 起飞日期 date 机号 plane No. 起飞时间 time 机座号 seat No. 订座情况 status
吸烟坐位 smoking seat 机票确认 ticket confirm 非吸烟席 non-smoking seat 登机口 gate
出入境
姓 family name 年 year
名 First (Given) Name 月 month 性别 sex
偕行人数 accompanying number 男 male
职业 occupation 女 female
专业技术人员 professionals & technical 国籍 nationality
行政管理人员 legislators &administrators 国籍 country of citizenship 办事员 clerk
护照号 passport No.
商业人员 commerce (Business People)
原住地 country of Origin (Country where you live) 服务人员 service
前往目的地国 destination country 农民 farmer
登机城市 city where you boarded 工人 worker
签证签发地 city where visa was issued 其他 others
签发日期 date issue 无业 jobless
前往国家的住址 address while in 签名 signature
街道及门牌号 number and street 官方填写 official use only 城市及国家 city and state 日 day
出生日期 date of Birth (Birthdate)
签证篇
姓 surname
失效日期(或必须在...日之前入境) expiry date ( 或 before) 名 first (given) name 停留期为...... for stays of 性别 sex
10天 ten days
出生日期 birthdate 8周 eight weeks 国籍 nationality 3个月 three months 护照号 passport No. 6个月 six months 编号 control No. 1年 one year 签发地 Issue At 3年 three years
签发日期 Issue Date (或On) 签证种类 visa type(class)
1. 入境英语
麻烦请给我你的护照。May I see your passport, please? 这是我的护照。Here is my passport / Here it is. 旅行的目的为何?What's the purpose of your visit? 观光(公务)。Sightseeing(Business).
预计在美国停留多久?How long will you be staying in the United States? 5天。5 days.
预计停留约10天。I plan to stay for about 10 days. 我只是过境而已。I'm just passing through.
今晚即动身前往日内瓦。I am leaving for Geneva tonight. 将在那儿住宿?Where are you staying?
我将住在波士顿饭店。I will stay at Boston Hotel.
是否有回程机票?Do you have a return ticket to Taiwan? 有的，这就是回程机票。Yes, here it is.
随身携带多少现金?How much money do you have with you? 大约800元。I have 800 dollars.
祝你玩得愉快。Good. Have a nice day. 谢谢。Thank you.
2. 行李遗失
出 国旅行最令人气恼的事，莫过於行李遗失。一旦发生这样不幸的事，多数人的第一反应是心急如焚，在这样状况下，还要用英语向当地人员请求协助，著实是件困难 的事。本篇将提供在遗失行李的意外状况下，旅客如何用简单而清楚的英语，向工作人员描述本身行李特色，提供足够资料，以便掌握时间找回失物。
我在何处可取得行李?Where can I get my baggage? 我找不到我的行李。I can't find my baggage. 这是我的行李票。Here is my claim tag.
是否可麻烦紧急查询?Could you please check it urgently?
你总共遗失了几件行李?How many pieces of baggage have you lost? 请描述你的行李。Can you describe your baggage?
它是一个中型的灰色绅耐特皮箱。It is a medium-sized Samsonite, and it's gray. 它是一个上面系有我名牌的大型皮制黑蓝色行李箱。It is a large leather suitcase with my name tag. It's dark blue.
它是一个茶色小旅行袋。It's a small ovemight bag. It's light brown.
我们正在调查，请稍等一下。Please wait for a moment while we are investigating. 我们可能遗失了几件行李，所以必须填份行李遗失报告。
We may have lost some baggage so we'd like to make a lost baggage report. 请和我到办公室。Would you come with me to the office? 多快可找到?How soon will I find out?
一旦找到行李，请立即送到我停留的饭店。
Please deliver the baggage to my hotel as soon as you've located it. 若是今天无法找到行李，你可如何帮助?
How can you help me if you can't find my baggage today?
我想要购买过夜所需的用品。I'd like to purchase what I need for the night.
3. 海关申报
每 个国家的出、入境申报规则皆不同，有些国家不准许携带农产品，有些国家规定携带现金额度，然而，无论规则为何，按照出、入境国家的规则照实申报，是必须确 实遵守的原则。若被查获，不仅在金钱上必须付出加倍罚款，而且會破坏旅游心情。因此，最好在出发前打听好目的国是否有特殊申报规定，以免兴冲冲带了一堆东 西，却被海关全数没收。
请出示护照和申报单。Your passport and declaration card, please. 是否有任何东西需要申报?Do you have anything to declare? 没有。No, I don't.
请打开这个袋子。Please open this bag. 这些东西是做何用?What are these?
这些是我私人使用的东西。These are for my personal use. 这些是给朋友的礼物。These are gifts for my friends.
这是我要带去的当地纪念品。This is a souvenir that I'm taking to Taiwan. 你有携带任何酒类或香烟吗?Do you have any liquor or cigarettes? 是的，我带了两瓶酒。Yes, I have two bottles of whisky.
这个相机是我私人使用的。The camera is for my personal use. 你必须为这项物品缴付税金。You'll have to pay duty on this. 你还有其他行李吗?Do you have any other baggage?
好了!请将这张申报卡交给出口处的。O.K. Please give this declaration card to that officer at the exit.
4. 机场旅游资讯
为了使旅客在踏入异国的第一步便能充份掌握旅途中所需的资讯，大部份国际机场皆设有(TOURIST INFORMATION)，举凡住宿、交通或是该到何处玩，此中心皆能提供旅客最专业的服务。假使事先未能预定好住宿饭店，也可在到达後，向旅游谘询中心索取饭店资料，并立刻打电话询问住房状况，以免徒增提著大包小包在市区中寻找住宿饭店的不便。
旅游谘询中心在那里?Where is the tourist information?
是否有机场巴士可到市区?Is there an airport bus to the city?
巴士站牌(计程车招呼站)在那里?Where is the bus stop(taxi stand)? 我在何处可搭乘希尔顿饭店的接泊巴士? Where can I get the limousine for Hilton Hotel?
我要如何才能到达希尔顿饭店?How can I get to Hilton Hotel? 这儿有饭店目录吗?Do you have a hotel list?
是否可提供我一份青年旅馆的目录?Can I have a youth hostel list? 是否可给我一份城市地图?May I have a city map?
我是否可在此预订饭店(租车)?Can I reserve a hotel(rent a car)here? 是否可建议一间较为廉价的旅馆?
Can you recommend a hotel which is not too expensive? 是否有每晚花费在50美元以下的饭店?
Is there a hotel which costs under 50 dollars a night?
是否可建议一家位於市中心的旅馆?Could you recommend a hotel in the city center?
我想要住在靠近车站(海滩)的饭店。I'd like to stay at a hotel near the station (beach). 每晚费用为多少?How much is it per night?
费用是否包含税与服务费?Does it include tax and service charge? 早餐是否已包含於费用内?Is breakast included?
若停留数日是否有任何折扣?Is there a discount for staying several days? 我想要停留两晚。I'd like to stay for two nights.
5. 机位预约、确认篇
虽然现在许多航空公司已取消72小时前需确认机位的手续，然而，以防万一，最好仍在回程或前往下一段旅程前打电话确认机位无误。若机位预订有问题，最好马上重新订位，以免延误行程。
联合航空，您好。Hello. This is United Airlines.
请说您的大名与班机号码？What's your name and flight number？ 行程是那一天？6月10日。When is it？ June 10th.
我找不到您的大名。真的？I can't find your name. Really？ 我仍然无法在订位名单中找到您的名字。 I still can't find your name on the reservation list.
一个经济舱座位，对吗？One economy class seat, is that right？
谢谢。你们何时开始办理登机？Thanks a lot. What time do you start check-in？ 你必须在至少1小时前办理登机。You must check-in at least one hour before. 抱歉，这班飞机已客满。Sorry, this flight is full. 下一班飞往洛杉机的班机何时起飞？
When will the next flight to Los Angeles leave？
太好了。请告诉我班机号码与起飞时间？
That will be fine. What's the flight number and departure time？ 我想要再确认班机。I'd like to reconfirm my flight.
我的名字是杰瑞·陈，班机号码是飞往洛杉机的联合航空003班机。 My name is Jerry Cheng, and the flight number is UA 003 for Los Angeles. 我想要确认班机时间没有改变。
I'd like to make sure of the time it leaves.
请再告诉我一次您的大名？May I have your name again？ 别担心，这班班机仍有空位提供新的订位者。
Anyway, we have seats for new bookings on this flight. No problem. 没问题，您已完成订位。Now you have been booked. 起飞前2小时。Two hours before departure time. 【飞机客满时】
那麼，请帮我重新订位。Then, please give me a new reservation. 若是我在此等候，有机位的机率有多大？
What is the possibility of my getting a seat if I wait？ 後天，星期五。The day after tomorrow, Friday. 费用多少？What is the fare？
Expressions Used at the Airport 机场用语 1. How often is there a flight to London? 去伦敦的航班多长时间一班？
2. At what time does the next plane to Washington leave? 下一班去华盛顿的飞机几点起飞？ 3. Are they non-stop flights? 它们是直达班机吗？
4. Could I make a reservation for flight 8 to Brussels? 我可以预定去布鲁塞尔的8号班机座位吗？ 5. How long is the flight from Seattle to New York? 从西雅图到纽约要飞多久？
6. Is this where I have to check in for Flight MU562 to Tokyo? 这里是去东京的MU562航班的登记处吗？ 7. Are there any planes to Hiroshima on Sunday? 星期天有去广岛的班机吗？
8. When am I supposed to check in? 我应该什么时候办理登机手续？
9. Do you know which channel to go through? 你可以告诉我该走哪条通道吗？ 10. How much is the round trip ticket? 来回的票要多少钱？
11. We have flights to Paris every hour. 我们每小时都有去巴黎的班机。
12. May I have your ticket and passport? 请出示机票和护照好吗？
13. Please put your bags on the scales. 请把您的行李放在秤上。
14. I’m sorry, but everything is taken. 很抱歉，座位全满了。
15. You can go through the red channel if you have anything to declare. 如果你有东西需要申报，请走红色通道。
餐牌——长途飞行时，以下简单的点餐也不要忘了！ Water 水 Tea 茶
Drink 饮料 Coke 可乐 Sprite 雪碧 Pillow 枕头 Blanket 毛毯
soft drinks 饮料
no ice please. 不加冰 hot water 开水
orange juice 橘子汁 water 水
apple juice 苹果汁 tomato juice 番茄汁 coke 可乐
diet coke 无糖可乐 hot tea 热茶 coffee 咖啡 chicken 鸡肉 beef 牛肉 fish 鱼
vegetarian 吃素 rice 米饭 noodle 面条
smashed potato 土豆泥
Get off the flight 下飞机
Customs, immigration, quarantine 海关、移民局 Luggage pick up 取行李 Exit出关
Tour guide pick up 导游接机 Customs declaration 海关申报表 Immigration 入境 I-94 form 出入境表
Airport lounges 机场休息室 Assistance 问讯处
Check in area (zone) 办理
Customers lounges 旅客休息室 Emergency exit 安全出口
Exit to all routes 各通道出口 Flight connections 转机处 Help point (desk) 问讯处 Inquiries 问讯处 Left baggage 行李寄存 Lost property 失物招领
Missing people help line 走失求救热线
No smoking except in designated area 除指定区域外，禁止吸烟。 Nothing (something) to declare 无（有）报关 Passport control 入境检验
Please leave your luggage with you at all times 请随身携带你的行李。 Queue here 在此排队
Reserved seating 预定的座位 Welcome aboard 欢迎登机
1.入境英语
May I see your passport, please? 麻烦请给我你的护照。
Where are you staying? 将在那儿住宿?
Here is my passport / Here it is. 这是我的护照。
I will stay at Boston Hotel. 我将住在波士顿饭店。
What's the purpose of your visit? 旅行的目的为何?
Do you have a return ticket to Taiwan? 是否有回程机票?
Sightseeing(Businese). 观光(公务)。
Yes, here it is.
有的，这就是回程机票。
How long will you be staying in the United States? 预计在美国停留多久?
How much money do you have with you? 你随身携带多少现金?
5 days. 5天。
I have 800 dollars. 大约800元。
I plan to stay for about 10 days. 预计停留约10天。
Good. Have a nice day. 祝你玩得愉快。
I'm just passing through. 我只是过境而已。
Thank you. 谢谢。
I am leaving for Geneva tonight. 今晚即动身前往日内瓦。 2.行李遗失
Where can I get my baggage? 我在何处可取得行李?
It's a small ovemight bag. It's light brown. 它是一个茶色小旅行袋。
I can'find my baggage. 我找不到我的行李。
Please wait for a moment while we are investigating. 我们正在调查，请稍等一下。
Here is my claim tag. 这是我的行李票。
We may have lost some baggage so we'd like to make a lost baggage report. Would you come with me to the office?
我们可能遗失了几件行李，所以必须填份行李遗失报告。请和我到办公室。
Could you please check it urgently? 是否可麻烦紧急查询?
How soon will I find out? 多快可找到?
How many pieces of baggage have you lost? 你总共遗失了几件行李?
Please deliver the baggage to my hotel as soon as you've located it. 一旦找到行李，请立即送到我停留的饭店。
Can you describe your baggage? 请描述你的行李。
How can you help me if you can't find my baggage today? 若是今天无法找到行李，你可如何帮助我?
It is a medium-sized Samsonite, and it's gray. 它是一个中型的灰色绅耐特皮箱。
I'd like to purchase what I need for the night. 我想要购买过夜所需的用品。
It is a large leather suitcase with my name tag. It's dark blue.
它是一个上面系有我名牌的大型皮制黑蓝色行李箱。
3.海关申报
Your passport and declaration card, please. 请出示护照和申报单。
This is a souvenir that I'm taking to Taiwan. 这是我要带去的当地纪念品。
Do you have anything to declare? 是否有任何东西需要申报?
Do you have any liquor or cigarettes? 你有携带任何酒类或香烟吗?
No, I don't. 没有。
Yes, I have two bottles of whisky. 是的，我带了两瓶酒。
Please open this bag. 请打开这个袋子。
The camera is for my personal use. 这个相机是我私人使用的。
What are these? 这些东西是做何用?
ou'll have to pay duty on this. 你必须为这项物品缴付税金。
These are for my personal use. 这些是我私人使用的东西。
Do you have any other baggage? 你还有其它行李吗?
These are gifts for my friends. 这些是给朋友的礼物。
O.K. Please give this declaration card to that officer at the exit. 好了!请将这张申报卡交给出口处的。
4.机场旅游信息
Where is the tourist information? 旅游咨询中心在那里?
Can you recommend a hotel which is not too expensive? 是否可建议一间较为廉价的旅馆?
Is there an airport bus to the city? 是否有机场巴士可到市区?
Is there a hotel which costs under 50 dollars a night? 是否有每晚花费在50美元以下的饭店?
Where is the bus stop(taxi stand)? 巴士站牌(出租车招呼站)在那里?
Could you recommend a hotel in the city center? 是否可建议一家位于市中心的旅馆?
Where can I get the limousine for Hilton Hotel? 我在何处可搭乘希尔顿饭店的接泊巴士?
I'd like to stay at a hotel near the station (beach). 我想要住在靠近车站(海滩)的饭店。
How can I get to Hilton Hotel? 我要如何才能到达希尔顿饭店?
How much is it per night? 每晚费用为多少?
Do you have a hotel list? 这儿有饭店目录吗?
Does it include tax and service charge? 费用是否包含税与服务费?
Can I have a youth hostel list? 是否可提供我一份青年旅馆的目录?
Is breakast included?
早餐是否已??可给我一份城市地图?
Is there a discount for staying several days? 若停留数日是否有任何折扣?
Can I reserve a hotel(rent a car)here? 我是否可在此预订饭店(租车)?
I'd like to stay for two nights. 我想要停留两晚。
5.机位预约、确认篇
Hello. This is United Airlines. 联合航空，您好。
I'd like to reconfirm my flight. 我想要再确认班机。
What's your name and flight number？ 请说您的大名与班机号码？
My name is Jerry Cheng, and the flight number is UA 003 for Los Angeles. 我的名字是杰瑞‧陈，班机号码是飞往洛杉机的联合航空003班机。
When is it？June 10th. 行程是那一天？6月10日。
I'd like to make sure of the time it leaves. 我想要确认班机时间没有改变。
I can't find your name. Really？ 我找不到您的大名。真的？
May I have your name again？ 请再告诉我一次您的大名？
I still can't find your name on the reservation list. 我仍然无法在订位名单中找到您的名字。
Anyway, we have seats for new bookings on this flight. No problem. 别担心，这班班机仍有空位提供新的订位者。
One economy class seat, is that right？ 一个经济舱座位，对吗？
Now you have been booked. 没问题，您已完成订位。
Thanks a lot. What time do you start check-in？ 谢谢。你们何时开始办理登机？
Two hours before departure time. 起飞前2小时。
You must check-in at least one hour before. 你必须在至少1小时前办理登机。【飞机客满时】
Then, please give me a new reservation. 那么，请帮我重新订位。
Sorry, this flight is full. 抱歉，这班飞机已客满。
What is the possibility of my getting a seat if I wait？ 若是我在此等候，有机位的机率有多大？
When will the next flight to Los Angeles leave？ 下一班飞往洛杉机的班机何时起飞？
The day after tomorrow, Friday. 后天，星期五。
That will be fine. What's the flight number and departure time？ 太好了。请告诉我班机号码与起飞时间？
What is the fare？ 费用多少？
Do you have an e-ticket or a paper ticket? - 一张 e-ticket是一张electronic ticket，意思是你的购买记录已经存在了航空公司的电脑系统中。你所需要的是用自己的身份证明登记。一张paper ticket是一份确实的文件。就象一张音乐会的票，如果你丢了， 你必须重买一张!
Are you checking baggage or carrying on? - Baggage是你打包的所有东西的总称-箱子，背包，盒子。如果你有大件物品或多过一个的包裹，你需要check你的行李-那就是，将行李放在飞机的行 李舱中。一件carry-on是一个名词指你随身带上飞机的一个小件行李。
Would you like a window or aisle seat? - 再也不会困在中间的座位了!如果你喜欢看窗外的话，那你就要一个window seat. 或者你如果希望能够自由的起身并stretch your legs，那就告诉他们你想要一个aisle seat。 Here's your boarding pass. - 您的boarding pass是机场中发放的带有你座位号和出发信息的文件。你需此才能通过安检并登上飞机。
Is this flight non-stop or does it have a layover? - layover是在你的旅途的中途停靠站。Non-stop 意思是你路途中不停靠而直接飞到你的目的地。
After the security check, board your flight at gate 3. - security check是检查你和你的随身行李中是否携带危险品的地方。 Gate指的是你等待并board – 登上–你的飞机的地方。
Is my flight delayed or on-time? - 当你的飞机延迟起飞，你将听到飞机被delayed。On-time意思是你的航班按时刻安排起飞。
Pick up your bags at baggage claim. - Baggage claim是你重新拿回checked baggage的地方 - 那些你没有随身带上飞机的行李。 I have nothing to declare. 我没申报的东西 it’s all personal effects. 这些东西都是私人用品
I’d like to reserve a sleeper to Chicago.我要预订去芝加哥的卧铺。 I want a package deal including airfare and hotel我需要一个成套服务包括机票和住宿
could you please give me the departure time?你能告诉我出发的时间吗 one-way ticket单程票/a round trip ticket 往返票 /excess fare补票 customs declaration form海关申报表
Is this within the tax-free limit?这个在免税限额内吗?
What’s the fare to New York, Economy Class?去纽约的经济舱机票多少钱?
Can I stop over on the way?我在中途可以停吗? direct train直达车
What platform does the train leave from?这班车从哪个站台开出呢
What is the boarding time? 何时登机呢?
How much is the excess baggage charge?超额行李费多少钱?
What is the gate number? 登机门是几号?/Where is the boarding gate ? How long is the ticket valid?这车票有效期多久 timetable时刻表 dining car餐车
daily flight每日一班的航线
Please fill in this disembarkation card.请你填写这张入境卡
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